HairFortin – Privacy Policy

This Privacy Policy describes how HairFortin (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or purchase our products. This policy applies only to information collected online through this website and does not apply to information collected offline or through other channels.

Information We Collect

We may collect personal information that you voluntarily provide when placing an order, contacting customer support, subscribing to email updates, or interacting with our website. This information may include your name, email address, billing and shipping address, phone number, and payment-related details.

We also automatically collect certain non-personal information when you browse the website, such as IP address, browser type, device information, pages visited, referring URLs, and usage data. This information is collected through cookies and similar tracking technologies to improve website functionality and user experience.

Children’s Privacy: The HairFortin website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such data is identified, it will be promptly removed.

Refund Verification Media

In certain refund cases, HairFortin may request supporting media (such as a short video) solely for the purpose of verifying refund eligibility.

  • Purpose: Used only to confirm refund requests.
  • Access: Reviewed only by authorized HairFortin personnel.
  • Security: Stored securely with restricted access.
  • Retention: Deleted once the refund process is completed or within 30 days.

How We Use Your Information

HairFortin uses collected information to process orders, provide customer support, deliver purchased products, communicate order updates, improve website performance, and send transactional or promotional communications where permitted by law.

You may opt out of marketing emails at any time by clicking the unsubscribe link included in our communications.

Sharing of Information

We may share personal information with trusted third-party service providers who assist with payment processing, order fulfillment, shipping, analytics, email delivery, and customer support. These parties are required to protect your information and use it only for authorized purposes.

We may also disclose information when required by law, legal process, or to protect the rights, property, or safety of HairFortin, our customers, or partners, including during a merger, acquisition, or asset sale.

Cookies & Third-Party Technologies

This website may use cookies, pixels, and third-party tracking technologies for analytics, advertising, and performance monitoring purposes. HairFortin does not control how third parties collect or use data through these technologies.

You may disable cookies through your browser settings, though some website features may not function properly.

Advertising & Remarketing

HairFortin may advertise through third-party platforms such as Google, Facebook, or other advertising networks. Data collected by these platforms is governed by their respective privacy policies and terms.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. Residents of the European Economic Area (EEA) are protected under GDPR, and California residents are protected under CCPA.

Data Security

HairFortin uses reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Changes to This Privacy Policy

HairFortin reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.